Supporting new managers in their first steps
For people starting out in their management career, managing people can be a daunting prospect. Suddenly, you feel all eyes on you. You have to make the decisions, you have to motivate, you have to challenge.
I often find that the skills that get you to this level are not the skills you need to succeed as a manager. Being a manager is about understanding the employment lifecycle, working out how to have one-to-ones and appraisals, how to set objectives, how to have difficult conversations.
I offer training programmes that take the new manager on a journey through the various stages of the employment lifecycle, picking out areas to focus on. We explore the basics of Emotional Intelligence and identify how it helps tackle those scary moments that a manager encounters, for instance in sitting down with a team member and telling them they are not meeting expectations.
I recommend delivering a series of workshops spread over a few weeks to allow for the attendees to practice their new skills in the workplace and reflect on in the next session. The programmes work best when they are delivered as a package as follows:
- Workshops – These are half-day workshops that combine a mixture of discussion, reflection and learning that allows the delegates to understand the concepts in a more in depth manner.
- On-the-job training – Delegates will be expected to implement the lessons in their work-life between workshops and share their experiences. Working with the managers of the delegates, we agree a set of objectives/tasks for each month so that the delegates can really practice their new skills.
- Coaching – For delegates looking to delve into their learning in more detail, coaching sessions will be available where we will discuss any challenges or concerns they may have to help them tackle their new skills with confidence.
The main subjects covered in this programme are:
- Understanding the Employment Lifecycle – and the new manager’s role within each stage
- Introduction to Emotional Intelligence
- Setting Objectives – linked to company targets and stratgey
- Having successful one-to-one meetings
- Challenging poor behaviour
- How to coach your team effectively
The Shooting Stars Development Programme can be tailored to the needs of the client. They can contain as many workshops as required and clients can choose to pick the coaching option or not.
For instance, a programme of 6 workshops plus 2 one-to-one coaching sessions for each delegate will start from £750 per person for a maximum of 8 people.
The price includes an initial consultation to understand what areas of focus that the client wishes to address and to agree some measurable objectives for the delegates to acheive.
I am so confident that these programmes work that, if, at the end of the programme, you are not satisfied, I am willing to recompense you for the full amount.