by admin | Jul 23, 2019 | Blog, Businesses, Leadership Development, Strategic Planning
Mid-July is like Christmas for me. It is a period I look forward to with giddy excitement. It is a time where I spend a lot of time sat, fascinated, in front of my TV watching the Tour de France unfold. And I would suggest that business leaders should do the same as...
by admin | Apr 2, 2014 | Blog, Businesses, Strategic Planning
As I read the news of the problems affecting the Co-operative Society, it is hard not to think that this will affect how people view social enterprises and alternative business models. After only 10 months in the job as Chief Executive, Euan Sutherland resigned saying...
by admin | Aug 8, 2013 | Blog, Strategic Planning
Making sure your customers are happy is, to me, a key element of growing a successful business. It amazes me how much time and effort some businesses put into finding new customers only to lose those customers quickly through poor service. That is as true of corporate...
by admin | Jul 9, 2013 | Blog, Businesses, Strategic Planning
Last night, I heard a talk from an excellent speaker, Simon Chaplin. Simon runs an accountancy firm called Greenstones Accounting but he is also passionate about a whole lot of things that really make his business different. One of the main things he is passionate...
by admin | Jun 21, 2013 | Blog, Businesses, Strategic Planning
A nice quick question for you: Who are the most important people to your business? Are we going to go for CEO? Sales Team? Customer Service Team? Shareholders? Customers? If you chose anything other than “customers”, we need to have a serious talk about...
by admin | Jun 5, 2013 | Blog, Leadership Development, Strategic Planning
I gave up watching the Apprentice a couple of years ago. I love the fact that it has brought some basic business concepts to the general public, but the use of the blame game by the contestants and by Lord Sugar turns me off. I get that it is a competition and it...
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