Learn to read body language

Learn to read body language

The Joy of People-Watching I love watching other people. From time to time, I like to sit in a cafe or a bar and make up stories about people based purely on their body language. I am not being a weird, I am practicing my ability to empathise with people because...
Are you authentic?

Are you authentic?

Do you believe that you need to play the part when leading your team? Do you think that you have to act a certain way to impress your workforce? If so, you may be missing the point. Study after study shows that workers respond most to those leaders that are authentic....
Mental Health Awareness

Mental Health Awareness

This week has been Mental Health Awareness week and it is so encouraging to see how people are becoming more open about the challenges that poor mental health pose for people. I love the fact the The FA are starting a campaign to encourage men to talk about their...
Coaching to improve performance

Coaching to improve performance

At a recent workshop, I was explaining the benefits of coaching and explaining how managers can coach their staff to deliver better performance. Coaching is one of the most effective tools of good management. All great leaders use coaching to develop their teams and,...
Attributes of a high performing team

Attributes of a high performing team

How do you know how well your team is performing? Is it that they hit their “numbers”? Is it that they all seem to get along and seem busy? What about staff attrition? What about the “mood” of the team? Or are there other factors that you...