The role of the leader: Servant Leader

The role of the leader: Servant Leader

There are many differing ways of defining leadership but one of my favourites is Servant Leadership. It states that the role of the leader is to serve the team so that “the needs of the followers are taken as being most important”. Servant leadership...
Your first priority

Your first priority

Successful managers are those who demonstrate strong levels of empathy, which is why, as a manager, your first priority is always to your team. The Power of Intimacy The Trust Equation teaches us that “Intimacy” (i.e. that bond you create with someone...
The benefits of regular, formal meetings

The benefits of regular, formal meetings

Yes, I know, I am going to advise you to have more meetings. But the trick with meetings is not the number of them but the quality of them and I am going to explain why good one-to-one meetings with each of your team are very importnat for creating engaged staff, in...
Grumpy Old Men (and Women)

Grumpy Old Men (and Women)

I was talking to a senior manager of a medium-sized business and he was bemoaning the fact that he had a small group of “grumpy old men” who were dragging their feet when it came to implementing change. If you have grumpy old men (or indeed grumpy old women) in your...
Your first priority

Friendly but not friends

From time to time, I talk to managers and they tell me about their teams and say things like “we get on really well, we are really good friends”. It is lovely to have such a close connection with the people you work with … but it can lead to problems if you are...