The role of the leader: Servant Leader

The role of the leader: Servant Leader

There are many differing ways of defining leadership but one of my favourites is Servant Leadership. It states that the role of the leader is to serve the team so that “the needs of the followers are taken as being most important”. Servant leadership...
How to make clear decisions

How to make clear decisions

Running a business can be a complex and chaotic undertaking at times. There are always a thousand and one things to consider, from sales to finances to delivery, etc, etc. There will always be a lot of people with their own opinions and wanting their agenda to be met....
Your first priority

Your first priority

Successful managers are those who demonstrate strong levels of empathy, which is why, as a manager, your first priority is always to your team. The Power of Intimacy The Trust Equation teaches us that “Intimacy” (i.e. that bond you create with someone...
The benefits of regular, formal meetings

The benefits of regular, formal meetings

Yes, I know, I am going to advise you to have more meetings. But the trick with meetings is not the number of them but the quality of them and I am going to explain why good one-to-one meetings with each of your team are very importnat for creating engaged staff, in...
The Power of Failure

The Power of Failure

You have messed up. You have made mistakes. You have failed. We all have. I do, my friends do, your friends do. The problem is not that you fail but that there is such a stigma attached to failure. We are always scared to admit how we have messed up, people are...